Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
Walmart tried letting ChatGPT handle checkout. It didn't work. The retailer replaced it with Sparky, its own AI agent. Here's what that pivot means for independent brands competing across two fronts: AI visibility in LLM answers and on-site conversion.
A factual, feature-by-feature comparison of Alhena AI and Siena AI for ecommerce teams. Covers integrations, conversation channels, in-chat commerce actions, knowledge sources, and how each platform measures revenue impact.
Most ecommerce brands run separate tools for web chat, email, social DMs, and phone. Customers repeat themselves, agents lose context, and revenue leaks. Here's what a true omnichannel customer experience looks like in 2026 and how AI unifies every channel into one conversation.
Scripted chatbots break on complex queries. This post shows how Alhena AI configures agentic workflows for Shopify using declarative agents, metadata-driven guidelines, and sandbox testing.
Most Shopify stores only measure chatbot deflection savings. The bigger ROI lever is attributed revenue. This post shows where to find both numbers.
A structured 3-week framework for Shopify merchants to evaluate any AI chatbot before going live. Covers accuracy audits, safety probes, live traffic testing, revenue attribution, and a 10-point go/no-go checklist.