Gleen AI is now Alhena AI
Learn moreAlhena AI's Gorgias integration
Gorgias, supercharged by Alhena
Your struggle with messy automation flows ends here. Alhena AI effortlessly resolves over 70% of inquiries with 100% accurate on-brand answers.
1. Optimize Gorgias with Alhena AI
Resolve up to 70% of tickets automatically:
Alhena handles support and pre-purchase inquiries across chat, email, SMS and messengers, delivering instant and accurate resolutions.
Smooth Escalation:
When complex issues arise, Alhena automatically escalates to live agents, creating detailed tickets in Gorgias.
2. Turn Browsing into Buying
Outshine Gorgias Convert:
While Gorgias' Convert AI offers limited personalization, Alhena Shopping Assistant delivers proactive, tailored shopping experiences—driving a 397% lift in assisted sessions and a 12% site-wide revenue increase.
Smart Features That Sell:
With conversational search, guided discovery, and smart nudges, Alhena acts like a personal sales expert, turning hesitation into checkout. It's shopping, simplified—and sales, maximized.
3. Flexible AI Assistance
Instantly on. Always on-brand:
Set up Alhena AI in no time to provide 24/7, natural-sounding support that fits your brand’s style—no robotic replies, just seamless, effective, conversational interactions.
Smart Traffic Management:
Automatically route conversations between Alhena AI and live agents based on your needs. Use Alhena AI to handle most of your support, ease the agent load during the holiday rush, or enable only during off hours.
4. Smarter AI Automation For Gorgias Helpdesk
Alhena Outperforms Gorgias’ AI:
Gorgias' AI Agent struggles with complex queries, leaving gaps in support. Alhena AI handles them seamlessly with zero-hallucination accuracy.
Save Big with Alhena:
Why pay extra for Gorgias’ AI add-on? Alhena AI achieves higher deflection rates, smarter automation, and better customer experiences—without breaking the bank.
“Alhena AI is extraordinary...it was probably one of the best decisions we’ve ever made in the company”
Ricky Misas
Customer Support Manager
Using Alhena AI is as Easy as 1-2-3
1. Train
Alhena automatically learns from your FAQs, knowledge bases, previous tickets, and canned responses, injecting all the information without any manual effort. Imagine the time saved.
2. Deploy
Alhena AI deploys quickly and integrates seamlessly across your site, email, and messaging platforms. Enjoy consistent, scalable support with zero hassle. No extra tools needed.
3. Improve
Alhena AI gets smarter with every interaction, optimizing responses, flagging knowledge gaps, and continuously adapting to keep your support sharp, accurate, and effective.
