Deliver personalized shopping experience and convert browsers into loyal buyers.
Everything you need to turn customer moments into business outcomes. Out of the box, with zero developer lift.
Conversational Search
Understands natural language and layered product queries
Guided Discovery
Asks smart questions, returns best-fit items
Smart FAQs
Instant, on-brand answers to common queries
Conversion Nudges
Responds to hesitation with contextual prompts/offers
Omnichannel Support
Chat, email, voice, social and more (consistent and contextual)
With Alhena, you're not guessing, you're optimizing.
Every interaction your AI has (every nudge, search, and resolution) feeds into powerful dashboards designed to show you what's driving revenue and what's falling short.
See which FAQs actually reduce drop-off
Track how nudges affect cart completions
Identify high-performing flows and fix friction fast
Compare AI vs. human outcomes by channel
You decide what success looks like. We give you the tools to get there.
The more you use Alhena, the more accurate, on-brand, and effective it becomes.
Trained on your product catalog, knowledge base, and brand voice
Learns from real customer conversations to improve every interaction
Always consistent, always secure
Backed by watchdog systems to eliminate hallucinations and bad outputs