TRAVEL & HOSPITALITY
Convert Seasonal Spikes into Bookings to Drive Revenue
Handle peak season surges, personalize every booking, and convert more with multilingual, travel-savvy AI.
Real Brand Results
Discover how top travel brands like Manawa leverage Alhena to navigate seasonal spikes, personalize trips, and convert more bookings—delivering seamless experiences travelers love.
AI That Understands Travel Commerce
Transform travel planning into a smooth, personalized adventure from first search to post-booking support.
Conversational Search
Shoppers find destinations, stays, and experiences by simply describing what they want—no endless filters or confusion.
Season-Aware Adaptation
The platform dynamically adjusts offers and availability during peak periods, holidays, and late hours—no dropped bookings or overwhelmed teams.
Personalized Booking Paths
AI surfaces tailored room upgrades, local tours, and add-ons in real time based on traveler behavior, making upsells feel natural, not pushy.
Multilingual 24/7 Support
Instant, natural conversation across dozens of languages removes language barriers—no wait time, no miscommunication.
Smart FAQs & Product Boosts
Common questions are answered immediately, while high-margin offers are highlighted at checkout.
Built-In Travel Intelligence
From pet-friendly stays to flexible check-ins and trip intent, complex traveler needs translate into simple, confident bookings.
Effortless Post-Purchase Support
Automated updates, easy changes, and proactive care keep travelers happy and loyal long after checkout.
No delays, no frustration—just booking journeys that feel effortless and tailored.
Intelligent Features, Tangible Results
Season-Aware Shopping AI
Adapts automatically to travel peaks and holidays
Personalized Booking Paths
Real-time tailored upsells and local experience guides
Multilingual 24/7 Support
Natural language chat in multiple languages
Smart FAQs & Product Boost
Answers FAQs instantly and promotes key offers
Built-in Travel Intelligence
Understands nuanced needs like pet policies, trip intent
Turn Travel Demand Into Measurable Growth
Travel's Biggest Challenges
8 in 10 travelers face confusion during peak booking times, leading to abandoned carts and lost revenue.
Over 70% of support requests involve booking changes, cancellations, or itinerary updates, common pain points that weigh on teams.
Alhena goes beyond automation to deliver results that matter:
booking conversion uplift during peak seasons
improvement in traveler satisfaction with instant, personalized support
automated ticket resolutions, freeing teams for strategic work
from smarter upsells tailored to traveler preferences
via frictionless, language-friendly interactions
No delays, no frustration—just booking journeys that feel effortless and tailored.
Purpose-Built for your Industry
See how Alhena elevates shopping for fashion, beauty, travel, and more, helping ecommerce businesses maximize value.
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