The Alhena Blog: Agentic AI for Transformational Customer Experiences
Stay up to date with the latest generative AI insights and customer support/CX practices at The Alhena Blog.
Alhena Voice is Here: Hands-Free Shopping & Voice-First Support
Alhena announces the launch of a flagship new product - Alhena Voice.
AI Shopping Assistant
6 Best AI Shopping Assistants for Salesforce Commerce Cloud (2025 Guide)
Explore the best 6 AI shopping assistants for Salesforce Commerce Cloud. AI boosts conversions and AOV with real-time catalog sync, conversational search, and safe, on-brand automation.
agentic architecture
Latency Kill Conversions? Why Every Millisecond Matters in E-commerce CX
Every millisecond counts in e-commerce. Slow AI responses break trust and cost sales, while fast, sub-second replies boost conversions and customer satisfaction. Discover how Alhena AI turns speed into a competitive advantage for smarter, seamless shopping experiences.
AI Chatbot
Top 5 AI Chatbots for Gorgias Users (2025 Edition)
Explore the Top 5 AI Chatbots for Gorgias Users in 2025, from automation to personalization. See how Alhena AI helps ecommerce brands boost AOV, resolve tickets faster, and turn every customer chat into a conversion.
AI Shopping Assistant
13 Key Questions to Ask Before Choosing an AI Shopping Assistant for Ecommerce
Discover 13 key questions every brand should ask before adopting AI from integrations and pricing to ROI and data security with insights from Alhena AI.
AI Shopping Assistant
7 Essential Use Cases of AI Shopping Assistants in Ecommerce
Discover 7 essential AI shopping assistant use cases. Learn how Alhena AI drives ecommerce conversions, reduces returns, and boosts growth.
AI Shopping Assistant
Is an AI Shopping Assistant better than live chat for improving ecommerce customer experience?
Ecommerce brands have relied on live chat for years, but it’s no longer enough. AI shopping assistants like Alhena AI deliver instant, 24/7, personalized support that boosts conversions and reduces costs. This explains why the future of customer experience belongs to AI.