Embeddable Agents: One AI Agent, Everywhere Your Shoppers Decide
One AI agent across every decision moment on your storefront. Not five point tools from five vendors. One brain, one snippet, more revenue.
Shopping & Support Concierge for Your Online Store.
Personalized AI assistance at scale - without compromising your brand’s quality.
Introducing Alhena Headless: Your Customer Intelligence, Now Inside Claude and ChatGPT
Today we are announcing Alhena Headless. E-commerce leaders who use Alhena can now connect their own Claude or ChatGPT account directly to their Alhena workspace and ask anything they want about their store, their customers, and their operation, all in
Alhena's AI Visibility: Going Beyond Search Monitoring in Agentic Commerce
Introducing AI Visibility: Alhena's new product helping e-commerce brands monitor, optimize, and measure how their products appear across AI search, agentic shopping, and AI-powered discovery.
Unified Memory: How Alhena Personalizes Across Every Channel
We built a unified memory layer that gives AI agents a continuous understanding of each customer across every touchpoint. One memory, everywhere. Every conversation picks up where the last one left off.
Recent
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AI Search
12 Best AI Visibility Tools for B2B Companies in 2026
Forrester says 94% of B2B buyers used AI in their last purchase, and chatbots now shape shortlists more than review sites. We compared the 12 best AI visibility tools for B2B companies in 2026, from $29/mo Otterly to enterprise Profound, with honest notes on where each one fits.
Product Comparison
8 Profound Alternatives for 2026, Organized by What You Actually Need
Profound is the category leader in AI visibility, and for many enterprises it is the right choice. But price, data overload, and enterprise-first fit send teams looking. Here are eight Profound alternatives for 2026, each organized by the use case it fits best.
AI Visibility
Profound vs Peec AI vs Scrunch vs Alhena: AI Visibility Platforms Compared (2026)
Profound, Peec AI, Scrunch, and Alhena are the four AI visibility platforms buyers shortlist most in 2026, and they solve four different jobs. We compare engines, prompt tracking, SKU-level visibility, content action, revenue attribution, and pricing, with every fact verified in July 2026.
AI Shopping Assistant
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Ecommerce
5 Mistakes That Are Quietly Hurting Your Ecommerce Conversion
Most of the battle in ecommerce conversion is add to cart. Once a shopper adds something, the cart-to-checkout ratio is fairly stable. You win or lose upstream. Here are five mistakes costing brands conversion every day, and the fix for each.
AI Customer Support
How AI Handles Waitlists, Drops, Preorders, and Launch-Day Support in Ecommerce
Product launches spike support volume 10x overnight. Here is how AI handles waitlists, limited drops, preorder questions, and launch-day support surges, with checklists, real brand results, and setup steps for your next launch.
Yotpo
Yotpo + Alhena AI: How Product Reviews Become Live Shopping Intelligence
Alhena AI connects to Yotpo to ingest product reviews and Q&A, then uses that data to answer shopper questions during live conversations. This guide covers the technical setup, data flow, two-layer review intelligence, and how review-backed recommendations drive higher conversion rates.
Agentic Commerce
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Shopify Plus
Alhena AI for Shopify Plus: The Complete Integration Deep Dive
A technical deep dive into how Alhena AI integrates with Shopify Plus: OAuth install flow, required vs optional scopes, the multi-agent architecture, product catalog sync, webhooks, and revenue attribution.
AI Shopping
Gemini Can Now Sell Your Shopify Products. Here's What You Still Own.
Google Gemini now lets shoppers buy Shopify products without leaving the chat. Your catalog is there whether you opted in or not. Here's what merchants lose control of, what they still own, and where on-site AI fills the gaps Gemini leaves behind.
Agentic Commerce
You Don't Need Unified Commerce to Run Agentic AI. You Need Grounded Agents.
The industry says brands need unified commerce before deploying agentic AI. But most brands run fragmented stacks and can't wait years to unify. The real answer: grounded agents that verify every fact from live systems and never hallucinate.
AI Customer Support
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AI Customer Support
Native Helpdesk AI vs Commerce-Native AI: What Ecommerce Teams Actually Need
Native helpdesk AI makes agents faster inside the inbox. Commerce-native AI resolves the actual ecommerce problem by connecting to orders, products, policies, and cart data. This guide breaks down the core differences and gives ecommerce teams a 10-point checklist for choosing the right AI.
AI Customer Support
How AI Handles Waitlists, Drops, Preorders, and Launch-Day Support in Ecommerce
Product launches spike support volume 10x overnight. Here is how AI handles waitlists, limited drops, preorder questions, and launch-day support surges, with checklists, real brand results, and setup steps for your next launch.
Ecommerce AI
How Ecommerce Brands on Intercom Use Alhena AI to Sell Through Support
Alhena AI's Intercom integration adds an ecommerce intelligence layer behind Intercom Messenger. Keep your existing setup and add product-aware AI responses, order lookups, revenue attribution, and guided recommendations to every conversation.
Product & Engineering
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Product & Engineering
How Embeddable AI Shopping Agents Work on Product Pages: A Technical Guide
A technical, under-the-hood look at Embeddable Agents: how a single snippet puts a focused AI shopping assistant on the product page, what the AI does differently for an embed, and the gotchas worth knowing before you ship.
Ecommerce AI
How to Run a Low-Risk AI Pilot for Your Online Store
Most AI pilots fail because of vague goals and bloated scope. This 5-step guide shows ecommerce leaders how to run a focused, low-risk AI pilot that produces a clear decision in 4 to 8 weeks.
Ecommerce AI
Self-Improving AI: Inside Alhena's Continuous Learning Architecture
Most AI chatbots degrade as products and policies change. Alhena AI self-improves from every interaction using auto-generated FAQs, human feedback loops, Guideline Studio, Conversation Debugger, and Smart Flagging.