Announcement
Gleen AI is now Alhena AI
Gleen AI is now Alhena AI - Alhena AI symbolizes our evolution from a cost-saving tool to a revenue-driving platform. It’s not just about support anymore; it’s about elevating the entire customer journey.
New AI Features to Boost Engagement and Reduce Returns for Beauty & Commerce Brands
Deliver personalized shopping experience and convert browsers into loyal buyers with the newest AI powered features from Alhena AI
Alhena’s June Product Round-Up
Alhena announces new powerful feature additions in the month of June, 2025. Read on to know more about what's made it from feedback to feature
New at Alhena: AI Nudges, Smarter Filters & Predictable Pricing
Read on to find out what has been newly added to Alhena in May 2025.
Your AI. Your Rules. Your Way.
Discover new Alhena AI features: custom agents, incremental training, smarter feedback, CSAT tracking & self-serve integrations. Built for eCommerce.
⭐⭐⭐⭐⭐ Alhena AI Review Management: Built to Speak for Your Brand (Fluently).
Reviews shape the decision to purchase or walk away. Shoppers read them closely, including how the company responds when things go right—or wrong. * 93% of shoppers say reviews influence their buying decisions * 89% read brand responses before making a choice * 94% expect a reply when they leave a review
Introducing Smart Flagging AI Responses by Alhena
Alhena.ai’s Flagged Conversations feature reduces QA workload by automatically identifying less than 1% of chats where AI may have hallucinated. With this, Business leaders can ensure accurate AI for CS, eCommerce and Shopping