At Alhena, we build with purpose and intent. Every release comes from structured conversations we have with our partners, close reads of usage patterns, and the hard questions we ask ourselves:
What helps our brands sell more? Support better? Learn faster?
Here’s what made it from whiteboard to production this month:
🛍️ Shopping Assistant: Now More Tuned to Revenue
- Revenue Analytics (for Shopify)
Problem: Brands were flying blind, pulling spreadsheets to prove the assistant was lifting sales.
Solution: You can now track how much revenue your AI powered assistant drives (product views, add-to-carts, conversions) right within the Alhena dashboard. - Boosted Products & Collections
Problem: Seasonal drops and hero SKUs got buried in generic recommendations.
Solution: Flag any product or collection in the console and the AI subtly prioritizes it. Quick push, immediate lift.
- Guideline Studio
Problem: Tweaking AI rules in production felt risky and slow.
Solution: Test new AI instructions in a safe sandbox, simulate how they’d behave at scale, and push them live when ready. Perfect for evolving your AI behavior without risk.
💬 Chat Widget: Getting More Expressive and Human-Aware
- YouTube Video Rendering
How-to videos or styling guides shared inside the chat can be consumed inside the chat widget. Helping you keep your customer engaged. - Conversation Credit Visibility
Gain visibility into how many credits were used in each conversation. Offering you better control and transparency. - Smarter Human Transfer
You can now configure both required and optional pre-transfer fields to give human agents more context. Think: order number, issue type, or customer tier. - Live Conversation Translation
Our widget can now auto-translate customer queries and AI responses on the fly. Great for global brands or distributed teams.
🔍 Search & Recommendation: Structured Thinking, Structured Results
- Product Taxonomy Understanding
Our models now learn your product catalog in terms of categories, subcategories, and attributes making your AI’s quizzes feel truly on-brand. - Metadata-Aware Search Filters
Alhena now parses user queries into structured filters like size, color, and fit improving search precision for even vague or multi-part questions.
⚙️ New: HubSpot Lead Gen Connector
Turn support conversations into sales signals. With our improved HubSpot integration, you can:
- Auto-create leads from qualified conversations
- Get visibility into conversion paths from chat to CRM
Want to have a say on what comes next? Drop us a line on what's top of mind for you.
