[email protected] | Telling stories at the intersection of AI and CX | I keep up with the deluge of "new things"(so you don't have to) and share what I learn here
One AI agent across every decision moment on your storefront. Not five point tools from five vendors. One brain, one snippet, more revenue.
New features shipped at Alhena for the month of May 2026
AI in retail is growing fast, but frontline teams often fear it will replace them. This guide covers 10 practical change management steps to deploy AI customer service tools while keeping your team engaged and in control.
Today we are announcing Alhena Headless. E-commerce leaders who use Alhena can now connect their own Claude or ChatGPT account directly to their Alhena workspace
At Alhena, we ship what matters most to our customers. Here's a rundown of the most significant releases of the past month: A
If you are searching for an AI chatbot for customer service in 2026, you will find a crowded market with very different philosophies. Some tools