Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
AI hallucinations usually start with a documentation problem, not a model problem. This guide covers the four authoring habits that most affect retrieval accuracy: self-contained sections, semantic headings, explicit conditions, and structured formatting.
Google Merchant Center disapprovals signal the same data gaps that make your products invisible to ChatGPT, Perplexity, and Gemini. This post explains the connection and how to fix both channels at once.
Most AI accuracy discussions focus on product hallucinations. The bigger risk is money-moving decisions: refunds, exchanges, and store credit the AI had no authority to approve. Here's how Alhena prevents that.
The shopper of 2026 isn't browsing. They're briefing an AI agent and reviewing a shortlist. This post profiles the AI-native shopper: when they delegate, what the agent asks, and why missing product data becomes a silent disqualifier.
A technical walkthrough of Alhena's agentic RAG architecture: how specialized indexes, hybrid retrieval, and human feedback loops ground every ecommerce AI answer in verified data.
A step-by-step guide to adding an AI chatbot to Zoho SalesIQ for ecommerce. Covers OAuth setup, department routing, Zoho Desk escalation mapping, and a go-live testing checklist.