Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
Add an AI chatbot to Zoho SalesIQ for ecommerce cart recovery, order lookup, and product recommendations. See how businesses hit 70%+ deflection and 3x conversion with Alhena AI.
Zoho SalesIQ's scripted bots handle FAQs well but struggle with open-ended product questions. This guide shows how Alhena AI adds generative, grounded responses to your existing SalesIQ chat surface.
Vector search solved relevance. But returning 30 semantically matched products still leaves shoppers scrolling and second-guessing. Generative discovery wraps an LLM reasoning layer around retrieval, turning ranked lists into shopping conversations that end in a cart.
Google Seller Ratings used to matter for ad CTR. In 2026, the same approved-aggregator list is a provenance signal AI engines use to decide which brands to cite and recommend. Your review platform choice is now an AI visibility decision.
A 10-point buyer's checklist for evaluating chat platforms on conversion-driving capabilities, not just support metrics. Covers triggers, product discovery, add-to-cart, memory, attribution, and more.
Research shows optimizing AI for order success rate produces 5x more GMV than optimizing for clicks. Most e-commerce AI is still measured on engagement, not revenue. Here's the practitioner's checklist for fixing that.