Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
Gartner predicts 40% of enterprise apps will embed task-specific AI agents by 2026. OaAS, or Outcome-as-Agentic-Solution, shifts buying from seats to outcomes. This guide covers what it means for e-commerce, where the model works, and how to evaluate vendors.
Every ecommerce platform claims AI now. The difference is whether AI was the starting point or an afterthought. Use these five tests to tell AI-native from AI-enhanced and understand why architecture sets the ceiling on personalization.
Google Shopping and AI search now share the same product graph. Your Merchant Center feed hygiene quietly became an AI visibility asset. Here's how to treat both channels as one discovery system.
Your AI shopping assistant doesn't know your products. It retrieves from your catalog. That means accuracy is bounded by how complete your data actually is. Here are the six fields that set the ceiling.
AI agents are completing purchases on behalf of shoppers, but they vanish after checkout. The buyer lands in your system as a stranger. Here are five post-purchase gaps most brands don't see, and a practical checklist to close them.
Not every tool that puts AI in its name earns the label. This guide covers six criteria that separate genuine AI powered knowledge base software from legacy help centers, how to categorize tools by use case, and how to run a 30-day evaluation.