Most AI chatbot vendors charge for every interaction, including greetings, spam, and failed responses. Alhena AI has 9 categories of zero-credit conversations that never touch your bill. This post walks through each one and explains the product reasoning behind it.
Your AI dashboard controls customer-facing behavior. Alhena AI's Team Management lets you assign Admin or Member roles with granular permissions across AI Settings, Conversations, Analytics, Integrations, and more.
Your support team solves thousands of tickets monthly. Alhena imports resolved conversations from Zendesk, Freshdesk, Gorgias, or Salesforce, extracts resolution patterns, and stores them as AI knowledge.
Your best technical documentation lives in GitHub, not your docs site. Alhena AI ingests repos, closed issues, and discussions to build an AI knowledge base that answers the edge-case questions your docs never covered.
Your support team already maintains a knowledge base in Zendesk or Freshdesk. Alhena connects directly to those articles and uses them to train your AI chatbot, no manual re-entry needed. This post covers how the ingestion works, what content gets pulled, and why it beats rebuilding from scratch.
Alhena's Notion AI integration connects your private workspace to your AI knowledge base through OAuth. Turn internal wikis, SOPs, product databases, and troubleshooting guides into AI-ready knowledge, with no exports or manual copying needed.