Your support team solves thousands of tickets monthly. Alhena imports resolved conversations from Zendesk, Freshdesk, Gorgias, or Salesforce, extracts resolution patterns, and stores them as AI knowledge.
Your best technical documentation lives in GitHub, not your docs site. Alhena AI ingests repos, closed issues, and discussions to build an AI knowledge base that answers the edge-case questions your docs never covered.
Your support team already maintains a knowledge base in Zendesk or Freshdesk. Alhena connects directly to those articles and uses them to train your AI chatbot, no manual re-entry needed. This post covers how the ingestion works, what content gets pulled, and why it beats rebuilding from scratch.
Alhena's Notion AI integration connects your private workspace to your AI knowledge base through OAuth. Turn internal wikis, SOPs, product databases, and troubleshooting guides into AI-ready knowledge, with no exports or manual copying needed.
Your product care guides, shipping rules, and return policies live in Confluence. Alhena connects to your wiki through OAuth, trains on the pages you choose, and deploys that knowledge across chat, email, and social so your customers get real answers.
Alhena AI connects to Google Drive and turns your existing Docs, Sheets, Slides, and Drive files into searchable AI knowledge. No migration, no reformatting. Share a link, grant access, and your AI answers from your real company documents.