How to Guides
How to Select an AI Text Response Vendor
A good AI text response vendor should understand arbitrary customer questions, consume proprietary knowledge, and generate highly relevant responses. Alhena AI is a GenAI customer service solution that can be concurrently deployed across multiple channels, including text/SMS.
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How to Evaluate Enterprise Chatbots
Enterprise chatbots can transform customer and employee experiences. Generative AI chatbots, like Gleen AI, are outstanding at understanding complex questions and generating relevant answers. And, most importantly, Gleen AI doesn't hallucinate.
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How to Supercharge Your AI Knowledge Base with Generative AI
Knowledge bases will never be the same due to generative AI. Generative AI chatbots like Gleen AI help make knowledge more accessible for both employees and customers alike.
Perspective
How Generative AI Improves Call Center Automation
Generative AI is improving call center automation in multiple ways. A generative AI chatbot like Gleen AI can help before, during, and after a call with a live agent, and improves both efficiency and customer satisfaction.
Perspective
AI Tools Like Chat GPT: Alhena AI
Chat GPT has severe limitations in enterprise environments. Among AI tools like Chat GPT, Gleen AI is a much better choice for enterprises. It supports more extensive knowledge of data uploads, assures data security and privacy, and doesn't hallucinate.
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How to Evaluate Chatbot Solutions
There are 12 key criteria for evaluating chatbot solutions, including technology, data security, maintenance, and no hallucination. Across all these criteria, Gleen AI stands tall.