Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
A structured 48-hour framework to stress test your ecommerce AI agent before go-live. Covers intent recognition, tool-use reliability, hallucination detection, safety compliance, and a printable go/no-go scorecard with pass/fail criteria.
Heritage brands sit on decades of founder letters, atelier notebooks, and runway archives. Here's how to train AI that speaks your brand's voice using fine-tuning, RAG, and human curation, so your digital experience sounds like the house, not a helpdesk.
PwC found 88% of executives plan to increase AI budgets because of agentic AI. Yet only 2% have deployed at scale. Alhena's 329-brand dataset reveals the 4x conversion gap between AI-assisted and unassisted shoppers, the real deployment barriers, and three 2027 predictions with tripwires.
Only 5% of businesses respond to their online reviews, yet 88% of consumers prefer brands that do. This guide shows you how to connect an AI review response generator to Feefo for automated, personalized replies in under 10 minutes.
When a knowledge base update pushes wrong answers to hundreds of AI conversations, most customers won't tell you. Here's the 6-step playbook for detecting the error, notifying affected customers, fixing the root cause, and measuring whether trust actually recovers.
Human writers can't cover the infinite tail of ecommerce queries. Alhena generates synthetic training data across four intent buckets at onboarding, regenerates on catalog changes, and produces live follow-ups at runtime.