Vector search solved relevance. But returning 30 semantically matched products still leaves shoppers scrolling and second-guessing. Generative discovery wraps an LLM reasoning layer around retrieval, turning ranked lists into shopping conversations that end in a cart.
Google Seller Ratings used to matter for ad CTR. In 2026, the same approved-aggregator list is a provenance signal AI engines use to decide which brands to cite and recommend. Your review platform choice is now an AI visibility decision.
A 10-point buyer's checklist for evaluating chat platforms on conversion-driving capabilities, not just support metrics. Covers triggers, product discovery, add-to-cart, memory, attribution, and more.
Research shows optimizing AI for order success rate produces 5x more GMV than optimizing for clicks. Most e-commerce AI is still measured on engagement, not revenue. Here's the practitioner's checklist for fixing that.
Today we are announcing Alhena Headless. E-commerce leaders who use Alhena can now connect their own Claude or
Alhena AI doesn't replace your CDP. It plugs into it. Here's a technical walkthrough of how customer data flows from page load to personalized AI conversation and back.