Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
Most ecommerce chatbots rely on a site-wide cookie banner for GDPR compliance. That doesn't cover conversational data. Alhena AI builds consent directly into the chat widget with separate privacy and attachment consent gates, per-visitor audit trails, and automatic data redaction.
Product Review Search lets the AI Shopping Assistant search stored customer reviews during live conversations. It answers sizing, durability, and skin-type questions from real buyer feedback, turning passive reviews into an active sales tool.
Alhena AI's first-touch system breaks into three layers: the launcher (floating button), the welcome screen (first in-widget view), and nudges (proactive prompts). This guide walks through every configuration option and shows how brands use them to lift chat engagement and revenue.
Alhena AI's Discount Lookup and Active Promotions tools connect to your Shopify or BigCommerce store and answer promo code questions using live data. No stale FAQs, no hallucinated offers. This deep dive covers what each tool returns, real conversation examples, and setup steps.
Alhena AI automates 16 subscription management actions through Recharge on Shopify: pause, cancel, swap, skip, frequency changes, and more. A deep dive into the technical flow and conversation examples.
Alhena's Variant Stock Refresh keeps every product variant's stock status synced with your ecommerce platform. The AI never recommends sold-out sizes, colors, or SKUs, steering shoppers to what they can actually buy.