Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
Most Slack bots are notification pipes or keyword matchers. Alhena AI runs two modes in Slack: channel integration for B2B customer support in shared channels, and a standalone app for internal HR, IT, and operations help desks with threaded multi-turn conversations and real-time streaming.
Meta owns all three messaging platforms your customers use, and each reaches a different shopper at a different funnel stage. AI comment automation and DM sales across Facebook, Instagram, and WhatsApp from one platform, plus a framework for choosing where to start.
Small ecommerce teams spend thousands on helpdesk platforms just to manage email support. Alhena AI's direct email integration connects AI to your support inbox, answering customer emails accurately and instantly, without a ticketing system.
Engineering teams at developer-facing companies spend 15-30% of their time answering repetitive GitHub Issues and Discussions. Alhena AI learns from your codebase, closed issues, and community discussions to respond automatically, giving maintainers and DevRel teams back their time.
Most ecommerce brands ignore Facebook comments and DMs because manual management doesn't scale. Alhena AI monitors comments on your Page, drafts replies for team review, and automates Messenger DMs with real product knowledge, all from one dashboard.
DTC and ecommerce brands use Discord for their most engaged customers, but communities grow faster than teams can moderate. Alhena AI's Discord bot answers from your knowledge base, learns from admin replies, and handles ticketing without leaving Discord.