Ashu Dubey
Ashu Dubey is the Co-founder and CEO of Gleen. Previously, he was a product leader at LinkedIn - where he drove top-of-the-funnel user growth and launched new products, including LinkedIn Events.
Gleen AI is now Alhena AI
Gleen AI is now Alhena AI - Alhena AI symbolizes our evolution from a cost-saving tool to a revenue-driving platform. It’s not just about support anymore; it’s about elevating the entire customer journey.
How to Guides
Five Things You Need In an AI Chatbot: Buying Guide
The emergence of generative AI in customer support has been nothing short of transformative. The ability of these AI models to generate human-like responses has given businesses a powerful tool to enhance user experience and scale support operations.
Perspective
Is Generative AI Boring?
And – more importantly – will customers care? Last Thursday, in The Hill's Op-Ed piece, "AI's real problem is that it's boring," William Beutler argues that the AI revolution is already in trouble...
Perspective
Generative AI Hurts Everyone: Shrewd Prediction or Dystopian Vision?
In the @techpolicypress article ““AI” Hurts Consumers and Workers — and Isn’t Intelligent“, @alexhanna and @emilymbender make the following arguments against generative AI...
Announcement
Helix is Now Gleen
We’re thrilled to announce that Helix, your trusted partner in delivering the world’s most accurate and capable generative AI platform for customer success, is now Gleen.ai.
Future of Work
Should Generative AI Chatbots Replace Customer Support Agents?
Generative AI chatbots can do a lot of what human agents can do. But should chatbots replace human agents? We at Gleen think that AI and human agents work better side-by-side.
Future of Work
We Give All Our Employees a ChatGPT Plus Subscription -- And You Should Too
Gleen gives all its employees a subscription to ChatGPT Plus. The results have been amazing.