AI Shopping Assistant
7 Essential Use Cases of AI Shopping Assistants in Ecommerce
Discover 7 essential AI shopping assistant use cases. Learn how Alhena AI drives ecommerce conversions, reduces returns, and boosts growth.
AI Shopping Assistant
Is an AI Shopping Assistant better than live chat for improving ecommerce customer experience?
Ecommerce brands have relied on live chat for years, but it’s no longer enough. AI shopping assistants like Alhena AI deliver instant, 24/7, personalized support that boosts conversions and reduces costs. This explains why the future of customer experience belongs to AI.
Announcement
Alhena Voice is Here: Hands-Free Shopping & Voice-First Support
Alhena announces the launch of a flagship new product - Alhena Voice.
How to Guides
What is AI Containment Rate & Deflection Rate? (2025 Ecommerce Chatbot Benchmarks)
Deflection rate, how many issues your AI solves without human help, is the self-service KPI that matters. While most chatbots hit 20–40%, Alhena AI delivers 80–90% with semantic understanding and smart fallbacks.
Customer Service Automation
Top 10 Best AI Customer Service Chatbots for Ecommerce (2025 Guide)
Explore the top 10 AI chatbots transforming ecommerce support in 2025. See how Alhena AI and others slash costs, boost sales, and deliver 24/7 intelligent assistance.
Hallucination-Free AI
The Accuracy Imperative: Hallucination-Free AI for Ecommerce and Future-Ready Businesses
AI hallucinations cost ecommerce businesses billions and erode shopper trust. Discover why accuracy-first AI from multi-layered validation to real-time verification is the foundation for boosting conversions, reducing support costs, and building lasting customer loyalty.