This month, we’ve rolled out a set of new features that unlock sharper performance, new insights, and strengthened reliability.
⚡ Faster Experiences, Happier Shoppers
Nobody likes to wait, least of all online shoppers. We’ve cut our time-to-first-token streaming in half, which means conversations and searches now feel instant.
The result: snappier experiences that keep customers engaged rather than frustrated.
💰 Revenue Analytics for Everyone
CX automation shouldn’t just be measured in deflection rates, it should be tied directly to revenue.
That’s why we’ve rolled out Revenue Analytics across all Alhena accounts.
You’ll now see, in real dollars, how much Alhena has sold for your brand. Transparent, attributable, and impossible to ignore.
📦 Real-Time Inventory Awareness
There’s no bigger CX miss than recommending an item that’s out of stock.
Alhena now syncs with your inventory in real time, ensuring that what is suggested is always available. Shoppers get accurate recommendations, and brands avoid disappointment and lost trust.
🔌 New Integrations to Power Your Stack
We’ve added:
- Narvar – for integrated post-purchase experiences and order tracking
- Solidus – for brands running on custom commerce platforms
- Ship24 – for fast, reliable tracking link generation
- …and more
Looking Ahead
Expect even deeper analytics, smarter recommendations, and wider integrations that bridge every corner of the commerce stack in the future.
