Alhena's Free Generative AI Chatbot Builder

Introduction

Since the advent of generative AI tools like GPT, people have been awe-struck by all the things AI can achieve. Everyone is excited to explore more and more of what generative AI can do, whether it’s in business, IT, insurance, or any other facet of life.

People are eager to learn how to utilize generative AI for their businesses and personal uses.

In addition to just using generative AI, many business owners and SMEs are in search of the perfect chatbot builder for creating their own AI chatbot.

However, building a generative AI chatbot from scratch is a challenging feat. So, instead of creating your own, you can use Alhena AI’s free chatbot builder.

Alternative: Create Your Own Chatbot

Building your own AI chatbot is a tedious process that involves the following steps:

Step 1: Organizing your existing knowledge base

It is best to identify, gather, and organize your existing knowledge base, such as documents, customer inquiries, product details, and guides, in one place so that it can be effectively utilized by the AI chatbot.

Step 2: Create an Account on OpenAI

To build a chatbot, you need to create an OpenAI account. Based on how much you’re willing to pay, you can choose between GPT-4 or GPT-3.5. The difference is that GPT-4’s answers have higher quality and relevance compared to GPT-3.5.

Step 3: Tokenize and Create Embeddings

You need to break down all the knowledge base (text) you have into smaller pieces, a process called tokenization. Next, each sub-document is sent to a model called text-embedding-ada-002 through its API for embeddings.

Step 4: Implementation

The last step involves creating an interface for the customer’s request and then waiting for a response, which comes from the most relevant embeddings.

Challenges with Building Your Own Chatbot

Building a chatbot comes with many challenges. It requires technical skills, long-term IT investment, and the responsibility of keeping the chatbot free from made-up information.

Some of the common problems you can face while building a chatbot include:

• Not having a software developer or a soft development team that can build a chatbot.
• Not having the resources or the capabilities to maintain the software for the chatbot.
• Building a chatbot that hallucinates and gives users made-up information.

To avoid all of these problems, you can use Alhena AI’s free chatbot builder.

How to Use Alhena AI’s Free Chatbot Builder Instead

You can access Alhena AI’s free chatbot builder through these simple steps:

1. Just go to the Create page to open Alhena AI's free chatbot builder.

2. Enter a URL for Alhena AI's knowledge base. You can create a playground chatbot for free with one URL as the knowledge base. Alhena AI will crawl all documents accessible through that URL.

3. Enter your name, company name, and email address.

4. Alhena Ai will send you a verification email on the given email address.

5. Once you’ve entered all the required information, click on the Create My Bot button and your free generative AI chatbot will be built shortly thereafter.

You can then upgrade your playground chatbot to the free version of Alhena AI.

What Do You Get in Alhena AI’s Free Chatbot

Alhena AI’s free chatbot builder is the ideal generative AI solution for your business. Here are some of the benefits you get with Alhena AI’s free chatbot:

• 50 Conversations Per Month: For generative AI chatbots, a conversation is any number of interactions with the same user within a 30-second time frame. With Alhena AI’s free version, you get up to 50 conversations per month.
• Multiple URLs & Documents: On your free chatbot with Alhena, you can enter multiple URLs like the company website and About Us page links. You can also upload several documents such as pricing brochures and policies to enhance Alhena AI’s existing knowledge base.
• Alhena AI Doesn't Hallucinate: Even though Alhena uses GPT-4 at the core, Alhena's generative AI won’t hallucinate. That’s because we’ve built an entire system around GPT-4 – that uses other AIs and machine learning techniques – to ensure the answers provided by Alhena are factually correct and not outside of its knowledge base.

Watch it Now: Alhena AI and a GPT trained on the same knowledge. The GPT hallucinates, but Alhena AI doesn't.

• Personalized Brand Tone: You can choose from the given conversational tones on Alhena AI’s free chatbot or specify a tone or personality that’s consistent with your brand identity.

Create a Free Custom AI Bot - Try Alhena AI for free by training it on your own documents.

• Foreign Language Detection: A good chatbot builder should be able to create multilingual chatbots like Alhena AI. Your free chatbot by Alhena AI can detect and comprehend multiple languages and respond to them as well.
• Relevant Answers: Many chatbots today keep diverting from the questions asked by the users and provide irrelevant answers. Alhena AI auto-detects questions and distinguishes them from mere statements like “I’ll be back” and then generates relevant answers from the knowledge base.
• Conversational Style AI: Alhena AI will offer your users more interactive experiences by remembering everything that’s been said in the last 30 minutes. The conversational style of our free chatbot helps businesses grow stronger in customer service.
• Generating Product Analytics: Alhena AI will regularly generate analytics for different products or services so you can see how each of them is performing. In addition to that, you can see all the questions being asked and how Alhena AI is responding to them.
• Collecting Feedback: Gathering feedback from the users is essential to see how your chatbot has been performing. Alhena AI regularly collects feedback both from users and admins on its responses and keeps improving.
• Feedback Implementation: Alhena AI not only collects feedback from its admins and users but also uses it to enhance the quality of its responses in the future.
• Updating Knowledge Base: Keeping up-to-date with the recent data and information about your company is necessary for an AI chatbot. Alhena AI will automatically re-crawl the URLs you’ve entered in its knowledge base on a regular basis to update its knowledge.
• Alhena AI Enterprise and Standard Edition: There are several invaluable features in Alhena AI’s free chatbot builder. However, if your company or enterprise wants to move to the next step, Alhena has other editions as well with more advanced functions.

With Alhena AI Enterprise and Standard Edition, you can also create Alhena Action Bots, which allow you to integrate Alhena AI into the enterprise systems and enable users to perform self-service actions.

You can integrate Alhena AI into practically any help desk solutions, like Zendesk, Freshdesk, or Salesforce.

In addition, you can integrate Alhena AI into any support channel, including Live Chat, Email, Slack, text response, Discord, and social media ads.

Conclusion

Coming up with a generative AI chatbot that’s seamless for users and doesn’t hallucinate enriches customer service for any company.

However, building a chatbot like that is not possible for everyone, due to multiple restraints like technical expertise and bandwidth.

Alhena AI’s free generative chatbot builder is a helping hand for companies that are in search of a reliable AI chatbot for streamlining their customer relations.

Alhena AI is a leading generative AI chatbot builder. Within 2 hours, you can set up your free AI chatbot and upload extensive proprietary knowledge to its knowledge base. Alhena AI will understand complex questions, create highly relevant answers using its knowledge base and it won't hallucinate.

Request a demo of Alhena AI or create your own free generative AI chatbot now.