[email protected] | Telling stories at the intersection of AI and CX | I keep up with the deluge of "new things"(so you don't have to) and share what I learn here
Fashion shoppers want clarity. They want guidance that feels personal. They want help choosing pieces that work together without needing to speak to a stylist.
Round of new features added to Alhena AI in December 2025
Alhena is strengthening analytics, improving transparency and introducing structured experimentation.
Discover how to troubleshoot common problems in AI-powered customer experience chatbots. This practical guide outlines typical failure points, root causes, and proven fixes to help teams stabilize, refine, and improve their AI implementations with confidence.
A practical guide to AI shopping assistants: 10 use cases from first visit to loyalty, with examples for discovery, bundles, checkout, post-purchase, and care.
An AI voice agent gives your ecommerce store the ability to sell and support customers through natural speech. Alhena Voice handles product search, checkout, order tracking, and returns by voice.