Srikanth Sagar
[email protected] | Telling stories at the intersection of AI and CX | I keep up with the deluge of "new things"(so you don't have to) and share what I learn here
The Agentic Commerce Protocol: Why It Matters Now and How Brands Can Get Ready
A simple guide to the Agentic Commerce Protocol. Learn why ACP compliance boosts visibility in LLM answers and enables in‑chat shopping. See a simple plan any brand can follow and get the full handbook at the end.
Announcement
Alhena’s June Product Round-Up
Alhena announces new powerful feature additions in the month of June, 2025. Read on to know more about what's made it from feedback to feature
Announcement
New at Alhena: AI Nudges, Smarter Filters & Predictable Pricing
Read on to find out what has been newly added to Alhena in May 2025.
AI Customer Support
Alhena vs. Gorgias Automate: AI CX Solution that Fits Your Brand
Discover how Gorgias Automate and Alhena.ai perform as AI-powered support assistants in 2025, focusing on customer interactions, leveraging generative AI to enhance capabilities, and which one aligns best with your business goals.
AI Customer Support
Alhena AI vs Forethought: Best AI for eCommerce & Customer Experience in 2025?
Find out how Forethought and Alhena.ai compare as AI powered support assistants in 2025. Read on to find what suits your use case the best
AI Customer Support
Alhena vs. Ada: Which AI Support Platform Delivers Better CX Automation?
Find out how Ada.cx and Alhena.ai compare as AI-powered support assistants in 2025. Read on to find which best suits your use case.
AI Customer Support
Alhena.ai vs Zendesk AI: Choosing the Right CX Automation Solution in 2025
Find out how Zendesk Advanced AI and Alhena.ai compare as CX automation platforms in 2025. Read on to find what suits your use case the best