[email protected] | Telling stories at the intersection of AI and CX | I keep up with the deluge of "new things"(so you don't have to) and share what I learn here
Learn how AI shopping assistants work end to end: intent detection, grounded answers from your data, actions like add to cart, and safety checks that keep responses accurate.
A practical guide to AI shopping assistants: 10 use cases from first visit to loyalty, with examples for discovery, bundles, checkout, post-purchase, and care.
An AI voice agent gives your ecommerce store the ability to sell and support customers through natural speech. Alhena Voice handles product search, checkout, order tracking, and returns by voice.
Icebreakers lower the barrier to a first engagement with Chatbots on your store. Boosting overall revenue driven by AI.
August update of new features added to Alhena AI. Must read for e-commerce and retail leaders.
AI powered Customer Experience (CX) campaigns are here to help ecommerce brands unlock new revenue.