Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
Tidio works for basic chat, but ecommerce brands need more. Compare 9 Tidio alternatives on pricing, AI capabilities, and revenue impact to find the right fit for your store.
Drift was officially sunset on March 6, 2026. This guide compares the 10 best Drift alternatives for e-commerce brands, covering pricing, AI capabilities, and which tools actually drive revenue, not just deflect tickets.
AI customer service has moved from pilot to production. This guide covers how it works under the hood, compares the best tools for 2026 including Alhena AI, Zendesk, Intercom Fin, and more, and walks through a practical getting-started framework.
Most ecommerce brands overlook product-specific FAQs on PDPs, yet shoppers who engage with Q&A content convert at 177% higher rates. Learn how AI generates accurate, product-specific answers that resolve last-minute buyer hesitations and drive revenue.
Ecommerce AI can give technically correct answers that confuse customers and create compliance risks in skincare, wellness, and supplements. Learn how to train AI with industry-specific guardrails that respect both regulatory boundaries and commercial language norms.
Up to 60% of foundation returns happen because the shade was wrong. Voice AI lets beauty shoppers describe what they want in natural language, and brands like L'Oreal, Coty, and Estee Lauder are already using it to match shades, build skincare routines, and drive revenue.