Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
A luxury fashion brand deployed an AI stylist powered by a multi-agent system to guide fit, curate outfits, and match its premium voice. The results: 20% higher AOV, 10% revenue growth, and 24/7 expert guidance across every time zone.
Searchers drive 44% of ecommerce revenue yet 72% of sites fail basic search expectations. This guide covers how AI-powered site search works, how to implement it, and why conversational AI takes product discovery beyond the search box.
A practical guide to setting up Gorgias AI automation for ecommerce support. Covers the full setup process, real pricing with double-billing details, known limitations like Shopify lock-in and hallucination risks, and how Alhena AI fills the gaps with multi-platform support and revenue-first design.
WISMO (Where Is My Order) queries make up 30-40% of ecommerce support tickets and cost $5-22 each. AI resolves them in under 10 seconds at $1 per resolution. This guide covers proactive notifications, omnichannel automation, and how to turn order inquiries into revenue.
Food and beverage ecommerce is growing at 15x the rate of overall food sales, but DTC brands face 64% annual churn. Learn how AI automates order management for perishable goods and powers retention strategies that keep subscribers past the six-month wall.
The U.S. pet industry hit 52 billion in 2024, but most pet ecommerce brands convert at just 1-2%. AI changes that with breed-aware product recommendations, automated support, and conversational selling that drives 4x higher conversions.