Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
Most AI platforms treat spreadsheets like documents, flattening rows into text chunks. Alhena's Sheet Search preserves table structure, giving your AI agent the ability to filter, match, and retrieve exact records from any Google Sheet.
Portfolio companies and multi-brand retailers run shared helpdesks, but generic AI flattens every brand into one voice. Alhena's brand-tag mapping routes each brand to its own AI profile, keeping knowledge, policies, and tone separate for both customers and agents.
Alhena's conversation analytics turns customer chats into structured, topic-level intelligence. Learn how AI topic tagging, CSAT by topic, and hypothesis-driven analysis help ecommerce teams act on what customers care about.
Traditional SEO tells you what ranks on Google. Alhena AEO tells you what AI engines actually cite, why they cite it, and what your content is missing compared to cited sources.
Retail chatbots now drive product discovery, cart completion, and post-purchase support across web, email, and social. See 12 use cases, 5 case studies with hard ROI numbers, and the best platforms compared for 2026.
We ranked 10 AI chatbots for ecommerce customer service by pricing, features, and conversion data. Compare Alhena AI, Zendesk, Intercom Fin, Gorgias, and more.