Alhena AI's Discount Lookup and Active Promotions tools connect to your Shopify or BigCommerce store and answer promo code questions using live data. No stale FAQs, no hallucinated offers. This deep dive covers what each tool returns, real conversation examples, and setup steps.
New features shipped at Alhena for the month of May 2026
Alhena AI automates 16 subscription management actions through Recharge on Shopify: pause, cancel, swap, skip, frequency changes, and more. A deep dive into the technical flow and conversation examples.
Alhena's Variant Stock Refresh keeps every product variant's stock status synced with your ecommerce platform. The AI never recommends sold-out sizes, colors, or SKUs, steering shoppers to what they can actually buy.
Alhena's AI Help Agent is the AI that helps you run your AI. It diagnoses chatbot issues, drafts configuration fixes, simulates changes, and guides admins to the right setting. No more guessing why the bot said the wrong thing.
Alhena Data Export is an Enterprise feature that automatically delivers detailed, message-level conversation data as a scheduled CSV. Learn how teams use it for BI dashboards, AI auditing, CSAT analysis, compliance, and helpdesk reconciliation.