How to Guides
Your Ultimate Guide to Using a ChatbotAI in Customer Service
ChatbotAIs, or AI chatbots, are revolutionizing online customer service. We discuss 11 tips for effectively deploying chatbotAIs effectively in CS, and Gleen AI is the easiest and fastest way to implement those tips.
How to Select an AI Text Response Vendor
A good AI text response vendor should understand arbitrary customer questions, consume proprietary knowledge, and generate highly relevant responses. Alhena AI is a GenAI customer service solution that can be concurrently deployed across multiple channels, including text/SMS.
How to Evaluate Enterprise Chatbots
Enterprise chatbots can transform customer and employee experiences. Generative AI chatbots, like Gleen AI, are outstanding at understanding complex questions and generating relevant answers. And, most importantly, Gleen AI doesn't hallucinate.
How to Supercharge Your AI Knowledge Base with Generative AI
Knowledge bases will never be the same due to generative AI. Generative AI chatbots like Gleen AI help make knowledge more accessible for both employees and customers alike.
How to Evaluate Chatbot Solutions
There are 12 key criteria for evaluating chatbot solutions, including technology, data security, maintenance, and no hallucination. Across all these criteria, Gleen AI stands tall.
How to Supercharge Real Time Agent Assist with Generative AI
Generative AI is permanently changing the real time agent assist landscape. Alhena AI, with its ability to train on your proprietary data and prevent hallucination, is the perfect real time Agent Assist application.
How to Evaluate Enterprise Chatbot Solutions
Enterprise chatbot solutions can revolutionize your customer service. We discuss 18 tips for evaluating enterprise chatbots. AlhenaAI stands out as a leader among enterprise chatbot vendors, especially when considering the ability to eliminate hallucination.