Alhena AI automates 16 subscription management actions through Recharge on Shopify: pause, cancel, swap, skip, frequency changes, and more. A deep dive into the technical flow and conversation examples.
Alhena's Variant Stock Refresh keeps every product variant's stock status synced with your ecommerce platform. The AI never recommends sold-out sizes, colors, or SKUs, steering shoppers to what they can actually buy.
Alhena's AI Help Agent is the AI that helps you run your AI. It diagnoses chatbot issues, drafts configuration fixes, simulates changes, and guides admins to the right setting. No more guessing why the bot said the wrong thing.
Alhena Data Export is an Enterprise feature that automatically delivers detailed, message-level conversation data as a scheduled CSV. Learn how teams use it for BI dashboards, AI auditing, CSAT analysis, compliance, and helpdesk reconciliation.
Custom Agents in Alhena AI let brands build specialist AI with their own routing, guidelines, and tools. Each agent handles one focused workflow with planner-based routing that picks the right specialist.
Alhena's Send Transcript feature lets shoppers email themselves a formatted copy of their AI chat conversation. It turns temporary interactions into permanent references shoppers can revisit, share, or act on later, building trust while reducing repeat support questions.