How to Guides
How to combine Shopify and Gorgias with an AI Shopping Assistant
Connect Shopify + Gorgias with Alhena AI to automate WISMO, returns, and product questions, deflect tickets, and boost conversions.
All Posts
AI Customer Support
Multilingual Customer Support: How to Scale Languages Without Breaking Brand Tone
A practical guide to multilingual customer support using AI. Covers guardrails, glossaries, QA scoring, and a phased rollout plan to scale without breaking brand voice.
How to Guides
How to make the best of Shopify and Zendesk with AI in ecommerce store
Convert more with Alhena AI + Shopify + Zendesk. Automate support, guide shoppers, and boost conversions with real-time order and product intelligence.
Agentic Commerce
What Are Virtual Shopping Assistants and How Do They Work? Your Complete Guide
Discover what virtual shopping assistants are, how they work, and how Alhena AI helps ecommerce brands boost conversions and AOV.
Announcement
Product Update: Building Better Control, Clarity, and Continuity in AI-Led CX
New product features shipped in 2026 so far by team Alhena
Agentic Commerce
AI Shopping Assistant for Beauty & Skincare Brands: Shade Matching, Skin Analysis, and Routine Building That Converts
Beauty brands using AI shopping assistants with shade matching, skin analysis, and routine building convert at 3x the site average and see 38% higher average order value.