Surya Krishnan
Growth at Alhena | Bringing ideas to life. Turning insights into stories.
AI Shopping Assistant 2025: A Smarter Look
In 2025, AI shopping assistants are the new must-have for e-commerce. While others catch up, Alhena AI leads with real-time discovery, smart nudges, and in-chat checkout, turning conversations into conversions.
AI Shopping Assistant
7 Essential Use Cases of AI Shopping Assistants in Ecommerce
Discover 7 essential AI shopping assistant use cases. Learn how Alhena AI drives ecommerce conversions, reduces returns, and boosts growth.
AI Shopping Assistant
Is an AI Shopping Assistant better than live chat for improving ecommerce customer experience?
Ecommerce brands have relied on live chat for years, but it’s no longer enough. AI shopping assistants like Alhena AI deliver instant, 24/7, personalized support that boosts conversions and reduces costs. This explains why the future of customer experience belongs to AI.
How to Guides
What is AI Containment Rate & Deflection Rate? (2025 Ecommerce Chatbot Benchmarks)
Deflection rate, how many issues your AI solves without human help, is the self-service KPI that matters. While most chatbots hit 20–40%, Alhena AI delivers 80–90% with semantic understanding and smart fallbacks.
Customer Service Automation
Top 10 Best AI Customer Service Chatbots for Ecommerce (2025 Guide)
Explore the top 10 AI chatbots transforming ecommerce support in 2025. See how Alhena AI and others slash costs, boost sales, and deliver 24/7 intelligent assistance.
Hallucination-Free AI
The Accuracy Imperative: Hallucination-Free AI for Ecommerce and Future-Ready Businesses
AI hallucinations cost ecommerce businesses billions and erode shopper trust. Discover why accuracy-first AI from multi-layered validation to real-time verification is the foundation for boosting conversions, reducing support costs, and building lasting customer loyalty.
AI Shopping Assistant
7 Benefits of Adding an AI Shopping Assistant to Your Online Store
Ecommerce is more competitive than ever. Rising acquisition costs, shifting customer expectations, and shrinking margins are forcing retailers and DTC brands to rethink how they engage shoppers.