Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
A 5-step framework for measuring AI customer service ROI in ecommerce. Track cost savings, revenue lift, and CSAT with formulas, benchmarks, and real case study data from brands like Tatcha and Crocus.
Learn how AI automates ecommerce returns, reduces refund costs, and boosts loyalty. See how Alhena AI handles returns end-to-end.
98% of consumers read reviews before buying, but most brands reply with generic templates or don't reply at all. An AI review response generator crafts personalized, brand-consistent responses at scale, turning passive feedback into a revenue channel.
An agentic storefront is an online store built so AI agents can browse, recommend, and buy on a shopper's behalf. Six major platforms now offer them. Here's how they work, what they mean for your brand, and a four-step plan to get ready.
How Shopify and Kustomer brands use Alhena AI for guided selling. Covers the integration setup, how the Kustomer AI agent works, and real revenue results including 3x conversion rates and 38% AOV lift.
Connect Shopify + Gorgias with Alhena AI to automate WISMO, returns, and product questions, deflect tickets, and boost conversions.