Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
Ecommerce teams imagine months of integration work when they hear AI deployment. Alhena AI goes live in under 48 hours with no developer resources. Here is the hour-by-hour walkthrough of exactly what happens from signup to live customer conversations.
Most ecommerce brands can't honestly answer how mature is our AI. This five-stage maturity model, scored across four CX dimensions, gives you a structured framework to diagnose your current stage and identify the specific actions to advance.
Subscription ecommerce churn runs 6-8% monthly. AI built for recurring revenue mechanics cuts churn with preference learning, cancellation interception, and lifecycle automation.
Most ecommerce teams budget for the AI subscription fee and discover actual costs run 2-5x higher. This six-category TCO framework covers every hidden cost so you build an accurate budget before selecting a vendor.
Most ecommerce teams compare platform subscription costs against developer salaries and call it analysis. This five-dimension framework covers the hidden costs on both sides: time to value, engineering talent, ecommerce complexity, maintenance burden, and competitive differentiation.
Every new market means new agents, new training, new shifts. At $35K to $55K per agent annually, five languages cost $350K+ before overhead. A multilingual chatbot handles 90+ languages from a single deployment with ecommerce-native localization that goes beyond translation.