Perspective
Top 10 Criteria for Selecting a Chatbot SaaS Vendor
Generative AI chatbot SaaS solutions minimize time and risk for enterprises to deploy GenAI chatbots. Most notably, Alhena AI also eliminates hallucination and provides industry-leading data security and privacy.
RAG to Agentic: The Next Leap in AI Customer Support
Deep dive into how Agentic AI Chatbots beat RAG bots in customer support. ROI proof, guardrails, and a rollout roadmap for an AI chatbot for customer service or an eCommerce chatbot.
I, GenAI Bot: 10 Guiding Principles for Generative AI (GenAI) Bots in Customer Service
Isaac Asimov had 3 Laws of Robotics. Generative AI bots, especially when used in customer service, should also have guiding principles.
The End of Enterprise Software?
Everyone knows that generative AI can have conversations, write articles and create images and videos. But does it also have the ability to completely redefine enterprise software as we know it?
The Top 10 Benefits of an IT Support Chatbot
Generative AI powered IT support chatbots like Alhena AI can better understand complex technical questions from employees and create more relevant answers. In addition, Alhena AI doesn't hallucinate.
17 Features Your SMS Bot Must Have
Companies need an SMS bot that is reliable, fast, and accurate. Gleen AI his an SMS bot that ingests your proprietary knowledge and understands/responds to complex questions. Most importantly, Gleen AI doesn't hallucinate.
Best Practices for Implementing Retail Chatbots to Boost Customer Engagement
Learn how advanced retail chatbots powered by Agentic AI boost customer engagement, personalize shopping, and drive sales for modern eCommerce brands.