Perspective
Don’t Play It Safe: A CX Leader’s Guide to Evaluating AI Automation
Alhena.ai Founder and CEO, Ashu Dubey with an opinion piece that talks about what CX leaders can do to make better decisions while evaluating AI automation solutions.
Best Practices for Implementing Retail Chatbots to Boost Customer Engagement
Learn how advanced retail chatbots powered by Agentic AI boost customer engagement, personalize shopping, and drive sales for modern eCommerce brands.
12 Things to Look for in a Slack Chatbot
Slack chatbots are critical for customer support and employee support. Alhena AI is fully integrated with Slack. It provides highly relevant answers to complex questions, doesn't hallucinate & can be deployed across an infinite number of Slack channels.
A Zendesk Answerbot Alternative: Alhena AI
Zendesk Answerbot is inflexible, old technology and relies on mapping a list of predetermined answers to a series of intents. Alhena AI uses generative AI to ingest your knowledge, understand complex customer questions, and create highly relevant answers. Moreover, Alhena AI doesn't hallucinate.
Want a ChatGPT Support Chatbot?
ChatGPT has permanently altered how businesses and customers interact with machines, but it can't really be used for customer support. With Gleen AI, you can upload proprietary knowledge, keep it secure and private, answer questions using that knowledge, and avoid hallucination.
10 Key Advantages of Adopting an AI Help Desk
Generative AI help desks like Gleen AI improve employee satisfaction, productivity & IT team efficiency. Gleen AI ingests IT support knowledge, understands complex IT questions & generates relevant replies. Most importantly, Gleen AI doesn't hallucinate.
Best Chatbot Creator: Alhena AI
Looking for the best chatbot creator? Alhena AI's free chatbot creator learns from your proprietary knowledge, delivers extremely relevant responses, and avoids hallucination.