How to Guides
Your Ultimate Guide to Using a ChatbotAI in Customer Service
ChatbotAIs, or AI chatbots, are revolutionizing online customer service. We discuss 11 tips for effectively deploying chatbotAIs effectively in CS, and Gleen AI is the easiest and fastest way to implement those tips.
How to Supercharge Real Time Agent Assist with Generative AI
Generative AI is permanently changing the real time agent assist landscape. Alhena AI, with its ability to train on your proprietary data and prevent hallucination, is the perfect real time Agent Assist application.
How to Evaluate Enterprise Chatbot Solutions
Enterprise chatbot solutions can revolutionize your customer service. We discuss 18 tips for evaluating enterprise chatbots. AlhenaAI stands out as a leader among enterprise chatbot vendors, especially when considering the ability to eliminate hallucination.
How to Evaluate an Insurance Chatbot
Insurance chatbots can simplify the life of an insurance agent. Generative AI chatbots are outstanding at understanding complex insurance questions. Gleen AI stands out for its ability to not hallucinate (make things up).
How to Prevent LLM Hallucinations
LLMs are powerful tools. But LLMs can make things up, or hallucinate. LLM hallucination is a built-in feature, so the only way to avoid LLM hallucination is to build or use a solution outside of the LLM -- like Alhena AI.
How to Optimize AIBot Chat in Customer Service: 12 Tips
AIBot chat technology can improve response time, improve customer satisfaction, and make your team more efficient. Generative AI Bots like Gleen AI are the best at understanding complex questions and responding with highly relevant, accurate answers.
Your Ultimate Guide to Using a ChatbotAI in Customer Service
ChatbotAIs, or AI chatbots, are revolutionizing online customer service. We discuss 11 tips for effectively deploying chatbotAIs effectively in CS, and Gleen AI is the easiest and fastest way to implement those tips.