How to Guides
Your Ultimate Guide to Using a ChatbotAI in Customer Service
ChatbotAIs, or AI chatbots, are revolutionizing online customer service. We discuss 11 tips for effectively deploying chatbotAIs effectively in CS, and Gleen AI is the easiest and fastest way to implement those tips.
How to Calculate NPS
NPS is a powerful research metric that gauges customer satisfaction. A generative AI chatbot like Gleen AI can not only help you improve customer satisfaction, but also measure NPS.
How to Improve Customer Service Experience
Improving the customer service experience requires investing in technology that can improve personalization, response times, and CSAT. Generative AI Chatbots like Gleen AI can help a lot.
How to Improve Customer Service In Ecommerce
Ecommerce platforms can now offer a more personalized experience than ever before, but in order to maximize lifetime value (LTV) of your customers, your customer service needs to be on point.
How to Overcome the Customer Service Language Barrier
Deploying a generative AI chatbot like Gleen AI is the fastest and most effective way to overcome language barriers in customer service.
How Alhena AI Protects Your Brand
Many enterprises are wondering how a generative AI solution can protect their brand. As it turns out, Alhena AI protects brands in multiple ways.
How to Improve Customer Service Efficiency
Improving the customer service efficiency makes customers happier and streamlines your agents' time and effort. Here are 7 tips to maximize the efficiency of your CS team.