AI Shopping Assistant
15 Key Questions to Ask Before Choosing an AI Shopping Assistant for Ecommerce
Discover 15 key questions every brand should ask before adopting AI from integrations and pricing to ROI and data security with insights from Alhena AI.
AI Shopping Assistant
7 Essential Use Cases of AI Shopping Assistants in Ecommerce
Discover 7 essential AI shopping assistant use cases. Learn how Alhena AI drives ecommerce conversions, reduces returns, and boosts growth.
AI Shopping Assistant
Is an AI shopping assistant better than live chat for improving e-commerce customer experience?
Ecommerce brands have relied on live chat for years, but it’s no longer enough. AI shopping assistants like Alhena AI deliver instant, 24/7, personalized support that boosts conversions and reduces costs. This explains why the future of customer experience belongs to AI.
Announcement
Alhena Voice is Here: Hands-Free Shopping & Voice-First Support
Alhena announces the launch of a flagship new product - Alhena Voice.
How to Guides
What is AI Containment Rate & Deflection Rate? (E-commerce Chatbot Benchmarks)
Deflection rate, how many issues your AI solves without human help, is the self-service KPI that matters. While most chatbots hit 20–40%, Alhena AI delivers 80–90% with semantic understanding and smart fallbacks.
Customer Service Automation
Top 10 Best AI Customer Service Chatbots for E-commerce
Discover the best AI chatbots for ecommerce. Compare features, ROI, and why Alhena AI leads with accurate, revenue-driven customer service automation.