Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.
Most AI ROI calculators only show support cost savings. The real value includes conversion lifts, AOV increases, and CLV gains that exceed savings by 30-40%. Here's what every metric means in real dollars, plus the hidden costs calculators ignore.
Shopify Sidekick excels at store management, but it doesn't talk to your customers. This guide breaks down what stays native and what needs a specialized AI app, with a practical decision framework for Shopify merchants evaluating their AI stack in 2026.
Artificial intelligence in ecommerce is a B market heading to 4B by 2034. This guide covers 10 high-impact use cases, agentic commerce trends, real ROI data from NVIDIA and Salesforce, and a practical implementation roadmap for 2026.
AI shopping assistants increase average order value through guided product discovery, personalized cross-sells, and agentic checkout. See how Alhena AI delivers 38% AOV uplift and 3x conversion rates for ecommerce brands.
Shopify's native support tools can't automate conversations or drive sales. This guide covers what an AI chatbot for Shopify can do, how to choose the right one, and how brands like Tatcha saw 3x conversions with AI-powered customer support.
Premium ecommerce brands need trained specialists and AI working together, not competing. Learn how to configure handoffs, match brand voice, and measure the balance so your experts focus on high-value conversations while AI handles the rest.