Ashu Dubey

Ashu Dubey

Ashu Dubey is the Co-founder and CEO of Alhena where he is building transformative customer experiences using Agentic AI. Before Alhena, he drove product growth at LinkedIn.

13 Tips for Choosing the Best Omnichannel Chatbot
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13 Tips for Choosing the Best Omnichannel Chatbot

Omnichannel chatbots can help you communicate with customers across all channels. A leading generative AI chatbot like Gleen AI can be deployed across all of your support channels, leverage one knowledge base, understand complex questions, create highly relevant replies, and avoid hallucinating.

How to Select an AI Email Bot for Customer Service
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How to Select an AI Email Bot for Customer Service

AI email bots transform how support teams deal with customer emails. Best-in-class generative AI email bots like Alhena AI can ingest your proprietary knowledge base, understand complex emails, automatically write highly relevant responses, and not hallucinate.

What is a Customer Service Virtual Assistant?

What is a Customer Service Virtual Assistant?

Customer service virtual assistants can be deployed as customer-facing solutions or agent-facing solutions. Alhena AI is a customer service virtual assistant that can be deployed in both ways.

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