We’ve seen it time and again with our customers, and it’s backed by data from major e-commerce brands:

20% of products generate 80% of the revenue.

Now imagine if your AI shopping assistant always prioritized these bestsellers on recommendations.

What is the Product Boost Feature?

Product Boost lets you select the products that you want Alhena AI to put on top of recommendations, wherever relevant. It's ideal for e-commerce brands looking to:

• Showcase bestsellers and increase conversions 
• Increase visibility for new arrivals

Example: A customer asks, “I need a moisturizer for my sensitive skin.” Alhena AI Shopping Assistant ensures your boosted sensitive-skin moisturizers appear at the top of the recommendations.

What is the Impact of Product Boost?

More Conversions When your bestselling products are prioritized, AI chatbot recommendations perform better, driving higher conversion rates.

More Visibility for New Arrivals Give your newest products the visibility they need to stand out from the crowd.

How Does Product Boost Work?

Product Boost adds an intelligent prioritization layer over Alhena’s semantic search algorithm.

You start by selecting a few products to boost on your e-commerce site.

Now, say a customer searches for “moisturizer for sensitive skin.” Alhena’s AI shopping assistant will place your boosted product at the top of the recommendations, followed by other relevant matches.

How to use the product boost feature on Alhena 

This feature elevates your product recommendations and brings us closer to our mission of building the smartest AI shopping assistant for conversion-focused e-commerce.

Speaking of conversions, we’ve just launched a new feature that lets you track ROI from Alhena’s chatbot for Shopify stores, including product views, add-to-carts, and purchases. (Blog coming soon!)

If you haven’t tried Alhena AI, the best CX + shopping assistant chatbot, now’s the time!

Frequently asked questions?

1. How can I increase visibility for my bestsellers on chatbots?

You can boost your bestsellers using the Alhena AI customer support AI and shopping assistant agent. It will ensure that the boosted bestsellers are prioritized in the chat and get more visibility.

2. Best ways to promote new arrivals in e-commerce chat support?

You can boost your ‘new arrivals’ with Alhena AI’s customer support AI, and Alhena AI will ensure that they are promoted in the chat support.

3. How to optimize chatbot product recommendations for more conversions?

You can optimize chatbot recommendations for more conversions in Alhena AI’s customer support and shopping assistant agent by strategically boosting products that are more likely to convert. The boosted products can be your bestsellers, new arrivals, or any other products you believe are strategic in bringing more conversions.

4. Ways to increase ROI using AI-powered customer experience tools Alhena’s AI customer support can help increase ROI directly through:

• Product Boost: Strategically boost products that customers are more likely to buy, thus increasing conversion rates.
• Smart Nudges: The assistant senses when shoppers hesitate, offering helpful prompts or enticing deals to guide them to a decision.

5. How does Product Boost improve conversions? By ensuring high-converting or strategic products appear first in chat recommendations, customers are more likely to click and buy, resulting in increased conversions.

6. Can I boost multiple products at once? Yes, you can select multiple products to boost simultaneously, depending on your campaign goals (e.g., bestseller visibility, new launch push, and so on).

7. Is Product Boost available to all Alhena AI users? No, Product Boost is currently available only on Shopify. It will soon be available for other users.

8. When should I use Product Boost? You can boost products that are strategically more likely to convert. These can be your bestsellers or newly launched products.

9. Do I need technical help to use Product Boost? No, the feature is designed for easy access from your Alhena AI dashboard. You can manually select which products to boost without needing a developer. Here is a step-by-step guide. 

10. Does Product Boost affect overall product discovery? No, boosted products only show up in relevant contexts.

11. Can I test how Product Boost works? Yes, you can test it in the product backend. Contact your Alhena support engineer for the same.