Introducing Alhena Product Assistant
Alhena launches Alhena Product Assistant, an AI for eTailers that answers product questions, knows real-time inventory & prices, and compares items, boosting conversion. It integrates with top ecommerce platforms and can be deployed alone or with Alhena AI for Customer Service Teams.
Hey everyone!
We're buzzing with excitement over here at Alhena because we’re launching something truly transformative in the e-commerce world. It's our newest creation, Alhena Product Assistant, and it's set to revolutionize the online shopping experience.
Reminder: Alhena’s mission is to delight our customers’ customers.
Alhena AI is already the leading no-hallucination generative AI for customer service teams.
However, a number of our ecommerce customers told us they needed Alhena AI to not only provide timely and accurate customer service but also be an expert in their products. So, creating Alhena Product Assistant was a natural next step in our roadmap. This insight underscores our commitment to being customer-obsessed.
So – imagine an online concierge that accurately answers shoppers’ product-related questions, helps shoppers compare items, and makes the shopping journey super easy.
Introducing…
Alhena Product Assistant:
- Seamlessly integrates with major ecommerce platforms, ensuring it's a breeze to add to your site.
- Automatically ingests merchants’ entire product catalog, ready to deliver detailed, accurate product information.
- Knows real-time inventory and pricing, so shoppers always have the latest accurate information.
- Displays photos of products it recommends.
- Can be trained on product FAQs, user manuals, and customer reviews, empowering it to handle even the most complex of shopper questions.
Merchants can deploy the Alhena Product Assistant either as a standalone product or in conjunction with Alhena AI for Customer Service Teams.
Best of all, Alhena Product Assistant isn’t just a concept; it's live in production and generally available now, to all customers.
For ecommerce merchants aiming to boost their customer service and conversion rates, integrating the Alhena Product Assistant into your platform is a no-brainer. With its cutting-edge AI technology and comprehensive product knowledge, it's poised to transform shopping experiences and improve conversion.Join us as we take this next step in our ongoing quest to delight our customers’ customers.
Onwards & Upwards 🚀,
Ashu Dubey
For Team Alhena
