Perspective
Nudging Your Way to Revenue: Why AI-Powered CX Campaigns Are the New Paid Marketing
AI powered Customer Experience (CX) campaigns are here to help ecommerce brands unlock new revenue.
On AI Safety, AI Security, Trustworthy AI & Responsible AI
The White House issued an executive order on safe, secure, and trustworthy AI. The good news is, Gleen AI already incorporates many of the key points of the Executive Order.
Have We Reached Peak AI Hype?
Recently, there's been a lot of negative press about Generative AI. Have we reached Peak AI Hype? Is it all downhill from here? We think not.
Why LLM Fine-Tuning isn't Always a Good Idea
LLM fine-tuning sounds exciting and easy. But the actual costs associated with LLM fine-tuning can often far outweigh the benefits.
What are the Disadvantages of Chatbots?
There are many perceived disadvantages of using chatbots in customer service. If you license a generative AI chatbot, you can eliminate most or all these perceived disadvantages.
GPT 3.5 Chatbots: Balancing Cost and Quality
While GPT-3.5 based chatbots are functional chatbots, they fall significantly short of chatbots that use GPT-4. Businesses that require the highest level of accuracy in the chatbot should turn to GPT-4 based chatbots.
What is a GPT-3 Chatbot? (and Why GPT-4 Chatbots are Better)
GPT-3 is almost 4 years old. GPT-3 based chatbots will be limited in their ability to understand user queries and provide relevant responses. Brands looking to deploy customer success chatbots should use GPT-4 based chatbots like Alhena AI.