How to Guides
Your Ultimate Guide to Using a ChatbotAI in Customer Service
ChatbotAIs, or AI chatbots, are revolutionizing online customer service. We discuss 11 tips for effectively deploying chatbotAIs effectively in CS, and Gleen AI is the easiest and fastest way to implement those tips.
How to Evaluate an Insurance Chatbot
Insurance chatbots can simplify the life of an insurance agent. Generative AI chatbots are outstanding at understanding complex insurance questions. Gleen AI stands out for its ability to not hallucinate (make things up).
How to Prevent LLM Hallucinations
LLMs are powerful tools. But LLMs can make things up, or hallucinate. LLM hallucination is a built-in feature, so the only way to avoid LLM hallucination is to build or use a solution outside of the LLM -- like Alhena AI.
How to Optimize AIBot Chat in Customer Service: 12 Tips
AIBot chat technology can improve response time, improve customer satisfaction, and make your team more efficient. Generative AI Bots like Gleen AI are the best at understanding complex questions and responding with highly relevant, accurate answers.
Your Ultimate Guide to Using a ChatbotAI in Customer Service
ChatbotAIs, or AI chatbots, are revolutionizing online customer service. We discuss 11 tips for effectively deploying chatbotAIs effectively in CS, and Gleen AI is the easiest and fastest way to implement those tips.
How to Use ChatGPT for Customer Service
A custom generative AI chatbot like Alhena AI can deliver all the benefits of ChatGPT to customer service teams. It can also eliminate many of the valid concerns around ChatGPT.
How to Select an AI Chatbot for Customer Service
Selecting an AI Chatbot for Customer Service is no easy task. We've outlined a checklist of more than 30 criteria you should consider. And Gleen AI meets all of them.