How to Guides
Your Ultimate Guide to Using a ChatbotAI in Customer Service
ChatbotAIs, or AI chatbots, are revolutionizing online customer service. We discuss 11 tips for effectively deploying chatbotAIs effectively in CS, and Gleen AI is the easiest and fastest way to implement those tips.
How to Evaluate a Conversational AI Insurance Chatbot: 11 Tips
Conversational AI insurance chatbots make life easier for you and your customers. Gleen AI stands unparalleled in its ability to understand complex questions and generate relevant answers. Most importantly, Gleen AI doesn't hallucinate.
How to Automate Support: 5 Best Practices for Businesses
With generative AI chatbots like Alhena AI, you can leverage your support FAQ and knowledge base to provide automated first line customer support, enable real-time agent assist, and enable self-serve.
How to Select an AI Text Response Vendor
A good AI text response vendor should understand arbitrary customer questions, consume proprietary knowledge, and generate highly relevant responses. Alhena AI is a GenAI customer service solution that can be concurrently deployed across multiple channels, including text/SMS.
How to Evaluate Enterprise Chatbots
Enterprise chatbots can transform customer and employee experiences. Generative AI chatbots, like Gleen AI, are outstanding at understanding complex questions and generating relevant answers. And, most importantly, Gleen AI doesn't hallucinate.
How to Supercharge Your AI Knowledge Base with Generative AI
Knowledge bases will never be the same due to generative AI. Generative AI chatbots like Gleen AI help make knowledge more accessible for both employees and customers alike.
How to Evaluate Chatbot Solutions
There are 12 key criteria for evaluating chatbot solutions, including technology, data security, maintenance, and no hallucination. Across all these criteria, Gleen AI stands tall.