AI for Customer Experience

The Agentic Commerce Protocol: Why It Matters Now and How Brands Can Get Ready

A simple guide to the Agentic Commerce Protocol. Learn why ACP compliance boosts visibility in LLM answers and enables in‑chat shopping. See a simple plan any brand can follow and get the full handbook at the end.

RAG to Agentic: The Next Leap in AI Customer Support

Deep dive into how Agentic AI Chatbots beat RAG bots in customer support. ROI proof, guardrails, and a rollout roadmap for an AI chatbot for customer service or an eCommerce chatbot.

Empowering Customer Support: Alhena AI Agent Assist Is Here

In the ever-evolving landscape of customer service, one thing remains constant: the need for efficiency and accuracy. As customer expectations rise, support teams face increasing pressure to deliver fast, personalized responses. Enter Alhena AI Agent Assist—an AI-powered tool designed to transform the way customer support teams operate. The Challenge

Delight your customers with the world’s most accurate and capable generative AI platform.