AI for Customer Experience
The Agentic Commerce Protocol: Why It Matters Now and How Brands Can Get Ready
A simple guide to the Agentic Commerce Protocol. Learn why ACP compliance boosts visibility in LLM answers and enables in‑chat shopping. See a simple plan any brand can follow and get the full handbook at the end.
AI Shopping Assistant - Top Use cases (2025)
A practical guide to AI shopping assistants: 10 use cases from first visit to loyalty, with examples for discovery, bundles, checkout, post-purchase, and care.
Alhena AI vs Freddy AI: Best Freshdesk AI Alternative for E-commerce
Comparing Alhena AI vs Freddy AI. See features, pricing models, accuracy, and why Alhena’s agentic, hallucination-free AI is the best Freshdesk AI alternative.
10 Best AI Chatbots for Shopify in 2026
Discover the best Shopify AI chatbots of 2026 and why Alhena AI leads as the top all-in-one shopping, support, and revenue-driving solution.
RAG to Agentic: The Next Leap in AI Customer Support
Deep dive into how Agentic AI Chatbots beat RAG bots in customer support. ROI proof, guardrails, and a rollout roadmap for an AI chatbot for customer service or an eCommerce chatbot.
Empowering Customer Support: Alhena AI Agent Assist Is Here
In the ever-evolving landscape of customer service, one thing remains constant: the need for efficiency and accuracy. As customer expectations rise, support teams face increasing pressure to deliver fast, personalized responses. Enter Alhena AI Agent Assist—an AI-powered tool designed to transform the way customer support teams operate. The Challenge