AI for Customer Experience
The Agentic Commerce Protocol: Why It Matters Now and How Brands Can Get Ready
A simple guide to the Agentic Commerce Protocol. Learn why ACP compliance boosts visibility in LLM answers and enables in‑chat shopping. See a simple plan any brand can follow and get the full handbook at the end.
Making AI Feel Like Help, Not Harm: Change Management on the Retail Frontline
An opinion piece on managing change management in AI projects for retail brands
Is Your Business Ready for AI Customer Service? 7 Key Signs
Discover the 7 signs your business is ready for AI customer service and how Alhena AI boosts speed, accuracy, and customer satisfaction.
The Agentic Commerce Protocol: Why It Matters Now and How Brands Can Get Ready
A simple guide to the Agentic Commerce Protocol. Learn why ACP compliance boosts visibility in LLM answers and enables in‑chat shopping. See a simple plan any brand can follow and get the full handbook at the end.
AI Shopping Assistant - Top Use cases (2025)
A practical guide to AI shopping assistants: 10 use cases from first visit to loyalty, with examples for discovery, bundles, checkout, post-purchase, and care.
Alhena AI vs Freddy AI: Best Freshdesk AI Alternative for E-commerce
Comparing Alhena AI vs Freddy AI. See features, pricing models, accuracy, and why Alhena’s agentic, hallucination-free AI is the best Freshdesk AI alternative.
10 Best AI Chatbots for Shopify in 2026
Discover the best Shopify AI chatbots of 2026 and why Alhena AI leads as the top all-in-one shopping, support, and revenue-driving solution.