AI for Customer Experience

The Agentic Commerce Protocol: Why It Matters Now and How Brands Can Get Ready

A simple guide to the Agentic Commerce Protocol. Learn why ACP compliance boosts visibility in LLM answers and enables in‑chat shopping. See a simple plan any brand can follow and get the full handbook at the end.

Is Your Business Ready for AI Customer Service? 7 Key Signs

Discover the 7 signs your business is ready for AI customer service and how Alhena AI boosts speed, accuracy, and customer satisfaction.

The Agentic Commerce Protocol: Why It Matters Now and How Brands Can Get Ready

A simple guide to the Agentic Commerce Protocol. Learn why ACP compliance boosts visibility in LLM answers and enables in‑chat shopping. See a simple plan any brand can follow and get the full handbook at the end.

AI Shopping Assistant - Top Use cases (2025)

A practical guide to AI shopping assistants: 10 use cases from first visit to loyalty, with examples for discovery, bundles, checkout, post-purchase, and care.

Alhena AI vs Freddy AI: Best Freshdesk AI Alternative for E-commerce

Comparing Alhena AI vs Freddy AI. See features, pricing models, accuracy, and why Alhena’s agentic, hallucination-free AI is the best Freshdesk AI alternative.

10 Best AI Chatbots for Shopify in 2025

Discover the 10 best AI chatbots for Shopify in 2025. Learn how Shopify chatbot apps improve customer support, boost sales, increase average order value, and enhance customer retention with AI-powered recommendations and real-time engagement.

RAG to Agentic: The Next Leap in AI Customer Support

Deep dive into how Agentic AI Chatbots beat RAG bots in customer support. ROI proof, guardrails, and a rollout roadmap for an AI chatbot for customer service or an eCommerce chatbot.

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