Perspective
Don’t Play It Safe: A CX Leader’s Guide to Evaluating AI Automation
Alhena.ai Founder and CEO, Ashu Dubey with an opinion piece that talks about what CX leaders can do to make better decisions while evaluating AI automation solutions.
Announcement
New at Alhena: AI Nudges, Smarter Filters & Predictable Pricing
Read on to find out what has been newly added to Alhena in May 2025.
Product & Engineering
Why a Planner‑Led Multi‑Agent System Leaves the One‑Agent Model Behind
Deep-dive into a multi-agent LLM architecture transforming e-commerce with specialized AI for support, sales, and customer experience.
AI Customer Support
Alhena vs. Gorgias Automate: AI CX Solution that Fits Your Brand
Discover how Gorgias Automate and Alhena.ai perform as AI-powered support assistants in 2025, focusing on customer interactions, leveraging generative AI to enhance capabilities, and which one aligns best with your business goals.
AI Customer Support
Alhena AI vs Forethought: Best AI for eCommerce & Customer Experience in 2025?
Find out how Forethought and Alhena.ai compare as AI powered support assistants in 2025. Read on to find what suits your use case the best
AI Customer Support
Alhena vs. Ada: Which AI Support Platform Delivers Better CX Automation?
Find out how Ada.cx and Alhena.ai compare as AI-powered support assistants in 2025. Read on to find which best suits your use case.