Surya Krishnan
Growth at Alhena | Bringing ideas to life. Turning insights into stories.
Alhena.ai vs Zendesk AI: Choosing the Right CX Automation Solution in 2025
Find out how Zendesk Advanced AI and Alhena.ai compare as CX automation platforms in 2025. Read on to find what suits your use case the best
AI Shopping Assistant
6 Top AI Shopping Assistants for Salesforce Commerce Cloud in 2026
Top 6 AI shopping assistants for Salesforce Commerce Cloud. AI boosts conversions and AOV with real-time catalog sync, conversational search, and safe, on-brand automation.
agentic architecture
Latency Kill Conversions? Why Every Millisecond Matters in E-commerce CX
Every millisecond counts in e-commerce. Slow AI responses break trust and cost sales, while fast, sub-second replies boost conversions and customer satisfaction. Discover how Alhena AI turns speed into a competitive advantage for smarter, seamless shopping experiences.
AI Chatbot
Top 5 AI Chatbots for Gorgias Users
Explore the Top 5 AI Chatbots for Gorgias Users in 2026, from automation to personalization. See how Alhena AI helps e-commerce brands boost AOV, resolve tickets faster, and turn every customer chat into a conversion.
AI Shopping Assistant
15 Key Questions to Ask Before Choosing an AI Shopping Assistant for Ecommerce
Discover 15 key questions every brand should ask before adopting AI from integrations and pricing to ROI and data security with insights from Alhena AI.
AI Shopping Assistant
11 Essential Use Cases of AI Shopping Assistants in Ecommerce
Discover how AI shopping assistants are transforming ecommerce beyond the basics from predictive replenishment to ingredient conflict detection.
AI Shopping Assistant
Is an AI shopping assistant better than live chat for improving e-commerce customer experience?
Ecommerce brands have relied on live chat for years, but it’s no longer enough. AI shopping assistants like Alhena AI deliver instant, 24/7, personalized support that boosts conversions and reduces costs. This explains why the future of customer experience belongs to AI.