Mason Wiley
Founding Engineer - Gleen AI
Revolutionizing Online Shopping: The AI Shopping Assistant is Here
Conversational Shopping: The Future of E-commerce Has Arrived. In today's fast-paced digital world, online shopping can feel overwhelming. With countless options and complex product specifications, finding the perfect item can be a time-consuming and frustrating experience. But what if there was a better way? Enter the world of
Conversational Commerce
Conversational Commerce 101: Explained with a Real-Life Example
Transforming E-Commerce: The Rise of Conversational Shopping Experiences. Picture this, you’re shopping for a TV. A big and important purchase, no doubt. You visit your favorite online retailer, type in a few keywords, and bam you get hit with this wall of specs: * Flex 42" Class OLED 4K
Perspective
12 Things to Look for in a Slack Chatbot
Slack chatbots are critical for customer support and employee support. Alhena AI is fully integrated with Slack. It provides highly relevant answers to complex questions, doesn't hallucinate & can be deployed across an infinite number of Slack channels.
Perspective
A Zendesk Answerbot Alternative: Alhena AI
Zendesk Answerbot is inflexible, old technology and relies on mapping a list of predetermined answers to a series of intents. Alhena AI uses generative AI to ingest your knowledge, understand complex customer questions, and create highly relevant answers. Moreover, Alhena AI doesn't hallucinate.
How to Guides
How to Implement Generative AI for Customer Service
Generative AI for customer service can implemented in many different ways. Gleen AI is the fastest and most secure way for CS teams to adopt generative AI. And, Gleen AI doesn't hallucinate.
Perspective
Want a ChatGPT Support Chatbot?
ChatGPT has permanently altered how businesses and customers interact with machines, but it can't really be used for customer support. With Gleen AI, you can upload proprietary knowledge, keep it secure and private, answer questions using that knowledge, and avoid hallucination.
Perspective
10 Key Advantages of Adopting an AI Help Desk
Generative AI help desks like Gleen AI improve employee satisfaction, productivity & IT team efficiency. Gleen AI ingests IT support knowledge, understands complex IT questions & generates relevant replies. Most importantly, Gleen AI doesn't hallucinate.